Yes! We track all packages, and if one is returned to us, we will notify you immediately and tell you the reason it was returned. Once we have an updated mailing address, we will attempt to redeliver your gift.
Before reshipping, we open the returned box and repackage the gift into a new shipping box with fresh packaging materials. We want to make sure even reshipped gifts meet our high presentation standards. The fee to reship a gift is $25 + the cost of shipping, and a new invoice will be sent electronically right away. If the invoice goes unpaid for 10 days, the gift becomes the property of East Third Collective.